Author: Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.

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Call Monitoring: Why Does Your Call Center Need It?

Call Monitoring: Why Does Your Call Center Need It?

Call monitoring is essential if you've ever wondered whether the calls made from your call center are– Meeting expectations, Serving...

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A Complete Guide To What Is A Contact Center And Its Benefits

A Complete Guide To What Is A Contact Center And Its Benefits

A contact center allows organizations to communicate with customers across multiple channels, including phone calls, text messages, social media, email,...

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How to Request for Absentee Ballot: Script Samples

How to Request for Absentee Ballot: Script Samples

Absentee ballots are crucial for any election to increase voter turnout. In the 2018 midterm elections, 40% of voters used...

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Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan mobilization is exceptionally effective, especially in areas where a high percentage of voters are categorized as undecided or swing...

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The Complete Guide To Building Great Customer Relations

The Complete Guide To Building Great Customer Relations

Why do you need to strive to improve customer relations constantly?  Because as many as 59% of customers in the...

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