Author: Sindhu Prabhu
Maximize Engagement: The Power of Automated Text Messaging
Maximize Engagement: The Power of Automated Text Messaging
As a campaigner looking to streamline your communication, you understand the importance of staying connected with your audience and providing...
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How to Grow Membership in an Organization: Tips and Strategies [2024]
How to Grow Membership in an Organization: Tips and Strategies [2024]
“How to increase membership in nonprofit organizations?” is a question acquisition managers constantly seek answers to. This blog gives you...
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The Power of Skill-Based Routing in Modern Call Centers
The Power of Skill-Based Routing in Modern Call Centers
In today's fast-paced business world, providing excellent customer service is vital for success. A study revealed that 89% of businesses...
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The Ultimate Guide to STIR/SHAKEN: What You Need to Know to Avoid Spam Labels
The Ultimate Guide to STIR/SHAKEN: What You Need to Know to Avoid Spam Labels
Robocalls have become a prevalent issue recently, with individuals receiving a significant number of unwanted calls every day. In the...
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Call Center Metrics and KPIs To Measure the Performance of Your Campaigns
Call Center Metrics and KPIs To Measure the Performance of Your Campaigns
Nearly two-thirds of respondents to a survey said they could only wait for a maximum of 2 minutes before hanging...
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