SMS Customer Service: How To Use Texts For Customer Delight
SMS Customer Service: How To Use Texts For Customer Delight
Why is SMS customer service important? A 2016 market survey by AT&T studied how mobile phone users prefer to communicate...
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Auto Dialer Vs. Manual Dialer: What Does the New Law Say?
Auto Dialer Vs. Manual Dialer: What Does the New Law Say?
The Telephone Consumer Protection Act (TCPA) adopted a “narrow” definition of auto dialers in 2022, making remarkable changes in the...
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Your Quick Guide to Voter Identification Laws in the US
Your Quick Guide to Voter Identification Laws in the US
The federal voter identification laws mandate official and valid identification papers When registering to vote ORWhen receiving a ballot ORAt...
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How to Write a Phonathon Script That Works for All Contacts! (With Samples)
How to Write a Phonathon Script That Works for All Contacts! (With Samples)
If organically flowing, in-depth and open-ended conversations are the essence of a telephonic conversation with your supporters, why is a...
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Donor Recognition: Best Practices to Nurture Donor Relationship
Donor Recognition: Best Practices to Nurture Donor Relationship
Donor recognition is an integral part of fundraising for many successful nonprofits. This is their sure-shot way of increasing retention...
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