Category: Call Center Software

The Best Political Call Center Software You Must Try Today

The Best Political Call Center Software You Must Try Today

A political call center software offers a direct line of communication between the party, the campaign, and the voter. Whether...

Read More

What is an Auto Dialer, How to Use it, and What to Look for When Selecting One

What is an Auto Dialer, How to Use it, and What to Look for When Selecting One

An auto dialer for call centers can increase the talk time of agents by 200-300%. That’s definitely hard to ignore,...

Read More

Contact Center Vs Call Center – Key Differences Between The Two

Contact Center Vs Call Center – Key Differences Between The Two

So, you’ve been asked to decide whether your organization should choose a contact center software or a call center software...

Read More

Auto Dialer Vs. Manual Dialer: What Does the New Law Say?

Auto Dialer Vs. Manual Dialer: What Does the New Law Say?

The Telephone Consumer Protection Act (TCPA) adopted a “narrow” definition of auto dialers in 2022, making remarkable changes in the...

Read More

Auto Dialer Vs. Predictive Dialer: Which Is Right For You And How Do You Choose One?

Auto Dialer Vs. Predictive Dialer: Which Is Right For You And How Do You Choose One?

Auto dialer Vs Predictive dialer: What distinguishes the two? One factor in deciding the performance of your calling campaigns is...

Read More

The Complete Call Center Software Buyer Guide: What to Look Out For

The Complete Call Center Software Buyer Guide: What to Look Out For

Managing a calling software can be challenging for growing organizations and small businesses but our call center software buyer guide...

Read More