Members - CallHub Community

In Privacy, you’ll find the option: Contact History for Voice and Text Campaigns. Click on the “Show History” option under this to enable it. Your agents should now be able to see all the contact history.

noah

Member

May 30, 2024 at 5:19 pm in reply to: Associate at The Strategy Group

Comment “Interested” to get the application link.

noah

Member

May 30, 2024 at 4:32 pm in reply to: 10DLC registration use cases

Hi Adam. Unfortunately, one brand allows only one political use case so you can’t register two.

noah

Member

May 30, 2024 at 4:18 pm in reply to: Validated number not showing

Hi William. So validated numbers cannot be used to send texts in a texting campaign. What you’ll need to do is rent a number that is SMS enabled and use that to set up your texting campaign.

noah

Member

May 30, 2024 at 4:15 pm in reply to: Remove “Reply stop” prompt

Hi Jeff. You definitely can remove the prompt from your script. You’ll just need to change your account’s country to the United Kingdom first. Then you’ll have the option to exclude the prompt.

noah

Member

May 30, 2024 at 4:13 pm in reply to: Sending texts failed

Hi Nick. Sorry you had to face this issue. Alphanumeric Sender IDs in the AU region need approval from from the carriers. That is why the texts have failed. But no worries, you can just raise a ticket by sending a mail to support.stg-divicallhubio-staging.kinsta.cloud and we’ll help you get the approvals.